QuotePro Video Chat
With QuotePro Video Chat you can be virtually face-to-face with your customers!
QuotePro Video Chat is a great add-on to your QuotePro kiosk, giving you the opportunity to consult with your customers “face-to-face” in real-time. All your employees need is their expertise and a webcam on their computer.
The kind of support provided is up to you. Do your customers have a service question? Need clarity on a bill? Want to transfer a service? Do customers need to show dentification? (The camera can capture and store the image!)
Let us help you to explore the possibilities.
%
of customers say live chat is helpful
%
of customers say they would like to use video chat with customer support
Benefits:
- Resolve customer questions quickly, in real-time
- Provides face-to-face service virtually – you don’t need to have on-site staff
- Avoid delays: customers can get the timely answers they need to proceed with a transaction
- Flexibility: You can direct inquiries to the right staff. For example, the customer can connect with a representative at your company who can assist them in languages not supported by the kiosk
Resources:
- Learn more about the QuotePro Kiosk to see if QuotePro Video Chat would be a great addition to your customer service model.
- Contact us for more information or a demo: email sales@quotepro.com or give us a call at 1-800-630-8045